Course program
General and Occupational Psychology Program for TSRM
1. General Psychology: The Foundations for the Healthcare Profession
Introduction to Psychology: Definition, historical overview, and main approaches.
Cognitive Processes and Perception:
Attention and Perception: Focus on aspects of visual perception in diagnostic images (visual search, pattern recognition, omission and commission errors).
Memory and Learning: The role of experience and continuing education.
Emotions and Motivation:
Theories of Emotions: Recognizing and managing one's own emotions and those of others (patients and colleagues).
Motivation at Work: Factors that influence commitment and job satisfaction.
2. Psychology of Communication and Helping Relationships
Effective Communication in Healthcare:
Elements of Communication: Verbal, nonverbal, and paraverbal. The importance of body language in patient-TSRM interaction.
Active Listening and Empathy: Developing the ability to understand the patient's state of mind (anxiety, fear, pain).
The Relationship with the Patient:
Managing Anxiety and Fear: Techniques for reassuring the patient before and during the examination (e.g., claustrophobia in MRI, anxiety about diagnosis).
Communicating Procedures and Risks: Clarity, reassurance, and informed consent in accessible language.
Ethical and Deontological Aspects: Respect for patient privacy, autonomy, and dignity.
3. Work and Organizational Psychology in Healthcare
Work-Related Stress (Burnout):
Risk Factors and Symptoms: Recognizing the signs of stress and burnout in the healthcare context (high responsibility, contact with illness, shifts).
Prevention and Coping Strategies: Stress management techniques and promotion of psychological well-being.
Teamwork and Group Dynamics:
The Healthcare Team: Roles, responsibilities, and interdependence between TSRMs, doctors, and nurses.
Conflict and Negotiation: Constructive management of disagreements and improvement of interprofessional collaboration.
Human Factors and Safety:
Human Error: Classification of errors, factors that influence them, and safety culture.
Cognitive Ergonomics: Human-technology interaction and optimization of the work environment to reduce fatigue and error.
Books
Testo Consigliato: "Psicologia generale per le professioni medico-sanitarie" (a cura di Bassi M. e Delle Fave A., o titoli analoghi di altri editori come McGraw-Hill).
