Quality Assurance (QA)

Organization and responsibilities of the AQ of the CdS

The Quality Assurance (QA) System of Sapienza University is extensively described on the webpages of the Quality Team, available at: https://www.uniroma1.it/en/pagina/university-quality-assurance-committee
These webpages outline the ten-year development process undertaken by the University to build the Sapienza Quality Assurance system, the organisational model adopted, the main QA actors (Quality Team, Monitoring Committees, Joint Student-Teacher Committees, Degree Programme Quality Committees), the active Working Groups, the main activities carried out, and the documentation prepared for managing Quality Assurance processes in Teaching, Research and the Third Mission.
The webpages also serve as a platform for communication and for sharing reference data used in review activities, in drafting the reports of the Joint Student-Teacher Committees and Monitoring Committees, and in compiling the SUA-Teaching and SUA-Research forms.
Each Degree Programme and each Department is free to adapt the Sapienza Quality Assurance Model, as defined on the Quality Team webpages, to the QA system of the specific Programme/Department. This adaptation should take into account specific organisational features, while fully complying with the models and procedures established by ANVUR and the Quality Team.
The webpages of each Degree Programme and Department, together with the SUA-Teaching and SUA-Research forms, constitute the tools used to communicate how the Quality Assurance System is implemented at Programme and Department level.
The QA processes will be monitored and assessed by a dedicated committee, composed of teaching staff from the Degree Programme, a student representative, and a member of the technical-administrative staff.
The Committee for Quality Assurance and Management (CGAQ) of the Global Humanities Degree Programme is responsible for preparing the following documents:

  1. the Annual Monitoring Report (SMA), which presents and comments on student career indicators and other relevant data;
     
  2. the Cyclical Review Report (RCC), which includes a self-assessment of the Programme’s performance and identifies critical issues along with proposals for improvements to be implemented in the next cycle;
     
  3. the DARS-OPIS report, analysing student feedback collected through course evaluation questionnaires.
     

In carrying out its duties, the CGAQ reviews and analyses the report from the Joint Student-Teacher Committee, the assessments from the University Evaluation Unit, and feedback from students (OPIS questionnaires) and teaching staff (OPID questionnaires). Based on these and other sources of information, the Committee identifies any issues affecting the Programme and proposes appropriate corrective actions.
The CGAQ is also responsible for promoting meetings with stakeholders, primarily to evaluate the alignment between the educational objectives of the Programme and the professional profiles required by the labour market. This evaluation is also supported by the analysis of available studies and reports concerning labour market demands and professional profiles.
The Committee meets annually and whenever required by QA-related obligations.
 

Consultation with representative organizations

In recent years, the Italian Institute of Oriental Studies (ISO) and the Department of History, Anthropology, Religions, Arts and Performing Arts (SARAS) of the Faculty of Arts and Humanities – which are jointly working on the establishment of the degree programme in collaboration with professors from other Departments and Faculties – have initiated and maintained contacts and collaborations with representatives of public and private institutions, as well as with organisations and associations active in the fields of cultural relations, public policy, law, and public health.
The two Departments have also established relationships with humanitarian organisations operating in countries of the Global South, or working with refugees, migrants, asylum seekers, victims of human trafficking, and unaccompanied minors, in both Europe and Italy. In addition to the Embassies of the relevant countries, consultations were launched with the following organisations:
UNHCR (31.10.2019); Associazione Italia-Asean (07.11.2019); Asia Onlus (06.11.2019); Archivio Memorie Migranti (20.10.2019); Médecins Sans Frontières / Doctors Without Borders (09.11.2019); ARCS – Culture Solidali (30.10.2019); ENGIM (a non-profit association operating nationally and internationally in support of young people, both Italian and foreign, for the development of their professional skills and personal and social growth, 11.11.2019).
Consultations and collaboration agreements are also being defined with other organisations such as: Associazione Italia-India; ANCI – Servizio centrale; Associazione Italia-Birmania; Rome Chamber of Commerce; Caritas Migrantes; IDOS Ricerche; CISP; Differenza Donna; Comitato Nuovi Desaparecidos; Save the Children; Oxfam; UNICEF; ENGIM; Un ponte per.
The dialogue and exchange between the university and the representatives of the contacted institutions and organisations confirmed the relevance and soundness of the proposed degree programme.
Stakeholders consistently emphasised the need to train graduates in the humanities who are capable of understanding historical and cultural processes from both diachronic and synchronic perspectives and within a "glocal" dimension; of interpreting sources of various kinds; of managing knowledge from an interdisciplinary perspective; and of performing mediation roles among different actors.
The academic body responsible for the consultations consists of a joint group of professors from the two Departments supporting the establishment of the programme – the Department of Italian Institute of Oriental Studies (ISO) and the Department of History, Anthropology, Religions, Arts and Performing Arts (SARAS). The group carried out targeted meetings with representatives from the worlds of culture, politics, art, public institutions, humanitarian organisations, and non-profit associations.
On 8 January 2020, a concluding meeting at university level was held as part of the consultation process with organisations representing the production of goods and services and the professional world. During this meeting, the opinions of the consulted organisations were collected, as recorded in the attached report. The University schedules annual meetings with the abovementioned organisations.
 

Consultation with representative organizations (subsequent consultations)

The stakeholder consultations for the academic year 2024-2025 are presented below. It should also be noted that further consultations have been initiated to align the Degree Programme with the ministerial decree defining the new degree classes.
In April 2024, the Global Humanities Degree Programme conducted a survey involving both incoming and outgoing stakeholders. The survey, administered via an online form, was sent to over 40 Italian institutional representatives, members of associations, and former students who had closely collaborated with the programme’s coordinating committee during the years preceding and following the launch of the Degree Programme.
The survey included a series of questions with responses on a scale from 1 to 5, as well as space for comments. The questions were based on the focus areas and key aspects identified in the AVA 3 quality assurance model, with particular reference to points of interest for both incoming and outgoing stakeholders. The survey was sent together with the programme documentation (SMA, joint committee report, and the 2023 SUA-CdS form).
Unfortunately, participation in the survey was limited, and steps will be taken this year to address this issue. Nevertheless, it should be noted that at least one representative from each stakeholder category completed the questionnaire.
In general, the consulted stakeholders expressed the view (ratings of 4–5 on a 1–5 scale) that:

  1. the educational offer is adequate for developing and acquiring transversal skills that are useful for further academic study and for the employability of graduates;
     
  2. the cultural, scientific and professional character of the degree programme, as well as its general and specific learning objectives, are coherent and clearly stated;
     
  3. the degree programme is clearly and coherently described, not only in terms of disciplinary and methodological content, but also in terms of learning objectives, graduate profiles, and the knowledge and skills to be acquired;
     
  4. the online visibility of the programme on the University’s website is adequate (though with some room for improvement).
     

The results of the survey and the suggestions received will be shared with the Degree Programme Board and will be taken into account when planning specific actions. Particular attention will be given to areas of improvement (ratings of 3/4 on a scale from 1 to 5) highlighted by the stakeholders, especially by former students.
In November 2024, stakeholders were consulted again through an online questionnaire, supplemented by in-person meetings with Programma integra, Archivio Memorie Migranti ETS, and Fondazione Pangea ETS (see the link below).
Although the consultation involved a limited number of participants, it clearly emerged that the degree programme was regarded as clear, coherent, adequate, and attractive. All those involved expressed their willingness to continue collaborating with the Degree Programme.
Link: https://lettere.web.uniroma1.it/it/consultazioni-parti-interessate-2025
 

Degree programme Quality Assurance documents